PRIVACY POLICY

​

Last updated: 16.03.2026

​

We take the protection of your personal data very seriously. This privacy policy explains how we collect, use and protect your information when you visit our website.

​

1. Data Controller

The data controller responsible for processing personal data on this website is:

       Name / Company: Lux Medico S.à.r.l.
       Address: 64c rue du bois L- 8019 Strassen
       Email: info@luxmedico.lu

 

2. Information We Collect

When you use our website, we may collect the following types of information:

• Personal information provided through the contact form (such as name, telephone number, email address and message)

• Technical data such as IP address, browser type and device information

• Website usage data necessary for the operation and security of the website

​

3. Contact Form
If you contact us through the contact form on our website, the information you provide will be used solely to respond to your inquiry. Your data will not be shared with third parties unless necessary to process your request or required by law.

​

4 Appointment Booking via Doctena
Our website may contain links or buttons that allow you to book appointments via the external platform Doctena.
When you click these links, you will be redirected to the Doctena website. Any personal data you provide during the booking process will be processed by Doctena in accordance with their own privacy policy.

 

5. Website Hosting
This website is hosted by Wix. Wix may collect certain technical information necessary to ensure the functionality and security of the website.

 

6. Legal Basis for Processing
We process personal data in accordance with the General Data Protection Regulation (GDPR). The legal basis for processing may include:

• Your consent

• Our legitimate interest in responding to your inquiries and operating our website

 

 

7. Data Retention

Personal data will only be stored for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law.

 

8. Your Rights

Under the GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to the processing of your data

​

To exercise these rights, please contact us at: info@luxmedico.lu

​

9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss or misuse.

 

10. Changes to This Privacy Policy
We may update this privacy policy from time to time to comply with legal requirements or changes to our services.